Cancellation and Refund Policies
Here at GRT Hot Glass Studios, we value you and your business and want to create an environment that is safe and conducive to learning, while having an enjoyable time. We acknowledge that life events out of your control will happen, so if one should arise, please notify us at your earliest opportunity.
The following are the policies regarding canceling or rescheduling a reservation:
If You Have Booked Class Time Through Eventbrite or the Studio:
● 100% Refund with 7 or more days’ notice
● 0% refunded with 6 or fewer days’ notice.
For Rescheduling or Cancellations:
● 4 or more days prior notice: No Fee
● 2-3 days prior notice: $25.00 fee
● Same-day notice: $50.00 fee
GRT reserves the right to retain the fee for your lesson if you choose to cancel or reschedule your lesson, if you do not show, or if you do not provide notice before your lesson.
ALL REFUNDS WILL BE DETERMINED BY THE HOT SHOP MANAGER IN ACCORDANCE WITH THESE POLICIES, AND EXCEPTIONS MAY BE CONSIDERED
*Please note that the class is subject to cancellation if we do not meet the minimum participation number of 4 people. If this is the case, we will contact you about class enrollment via the email you use to sign up, so please be sure to check your email prior to your lesson. If you sign up for a class that does not meet minimum enrollment, we will reach out to you about rescheduling your lesson.